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Trade

Orders and Customer Enquiries

For order enquiries email our order hotline.

For general enquiries contact our customer services.

Norwich Books and Music
13a Hellesdon Park Road
Norwich
NR6 5DR, UK.

Tel: +44 (0)1603 785923
Fax: +44 (0)1603 785915

Sales Enquiries

Sales Office
Hymns Ancient and Modern Ltd 
Third Floor, Invicta House 
108-114 Golden Lane 
London 
EC1Y 0TG, UK.

Tel: +44 (0)20 7776 1072 
Fax: +44 (0)20 7490 7093

Michael Addison 
Sales and Marketing Director 
Tel: 020 7776 7551 
michael@hymnsam.co.uk

Aude Pasquier 
Retail Sales Director 
Tel: 07831 145964
aude@hymnsam.co.uk

Jeremy Bakewell 
Sales Consultant 
Tel: 01922 459345 
Mobile 07790 986575 
jeremyebakewell@gmail.com

Trade terms

UK

35% discount on books (unless otherwise stated). 10% discount on videos and audio cassettes.

International

As above (unless otherwise stated).

Returns

Only accepted by authorisation of the Norwich office provided the original invoice number and date is quoted. Returns will not be accepted less than six months or more than one year after the date of the original invoice. In normal circumstances, credit will only be given for resaleable returns. We reserve the right to impose a handling charge to a maximum of 50% of the value of the returned goods in the event of these conditions not being met. Returns of dated product and annuals are not accepted.

Imperfect Copies

Please return title page only, marked to show imperfection.

Damage in Transit

Claims must be made within 7 days of receipt of goods.

Credit

Facilities are only extended to bona-fide trade customers. Unless otherwise agreed, the following terms apply - 30 days net, UK and Europe; 60 days net, North America & Africa; 90 days net, Rest of World.

Carriage

Carriage charges are applicable to all overseas orders. Quotations will be supplied on request, please contact customer services.

Prices

All prices are subject to alteration without notice.

International Agents

USA

Westminster John Knox Press 
http://www.wjkbooks.com/

100 Witherspoon Street
Louisville KY 40202-1396
Email: Customer_service@wjkbooks.com
Tel: 1-800-227-2872
Fax 1-800-541-5113

 

Canada

Parasource 
https://parasource.com/

PO Box 98, 55 Woodslee Avenue,
Paris, Ontario N3L 3E5
Email: custserv@parasource.com
Tel: (001) 1-800-263-2664  

 

Australia

Garrett Publishing
https://www.garrattpublishing.com.au/ 

John Garrett Publishing
32 Glenvale Crescent
Mulgrave VIC 3170
Australia
Email: sales@garrattpublishing.com.au
Telephone: (03) 8545 2911
(International +613 8545 2911)

 

New Zealand

Church Stores 
http://www.churchstores.co.nz/

8 Robert Street, Ellerslie, Auckland 1005
New Zealand
Email: sales@churchstores.co.nz 
Tel: (649) 525 1380
Fax: (649) 525 1664

 

 South Africa

Methodist Publishing House
https://methodist.org.za/our-work/methodist-publishing-house/ 

Christian Connexion
4 Shannon Street,
SALT RIVER, CAPE TOWN
Western Cape
7925
Email: deon@methbooks.co.za 
Tel: +27 21 448 3640
Fax: +27 21 448 3716

 

Ireland

Columba Bookservice 
http://www.columba.ie/
55A Spruce Avenue ,Stillorgan Industrial Park,
Blackrock Co. Dublin Ireland
Tel: + 353 1 2942556
Fax: + 353 1 2942564
Email: info@columba.ie