Audiobook FAQ

Your audio download link can be found:

1. On the checkout receipt page, immediately after your order has been placed

2. In an email sent from orders@hymnsam.co.uk (we will send you two emails - one order confirmation and one containing your download links)

3. In My Account - login with your email address and password

Please note: Audio download links can only be used by one user, a maximum of four times.

If you have any problems downloading your audio please contact bookshop@chbookshop.co.uk 

Yes, your files will download in MP3 format in a zipped folder, so should work on your PC, tablet, or smartphone. Please make sure that you unzip the folder and have the correct software on your device that will play MP3 files. 

If you have any problems downloading your audio files, please contact bookshop@chbookshop.co.uk.

You can download your audio files on a maximum of four devices. 

Your audiobook will download in MP3 format. Follow the steps below to open it in iTunes.

1. Open iTunes

2. Go to File > Add folder to Library

3. Select your downloaded files

They will be added to your iTunes Library. To edit your files, right click on them in iTunes and select 'Edit audiobook info'.

Please contact bookshop@chbookshop.co.uk if you require further assistance. 

No - the download link stays active for 2 years.

Audio files can only be downloaded by one user, a maximum of four times.

Once purchased there is no way of returning an audio file, so we cannot exchange or refund them unless the files are faulty. Please contact bookshop@chbookshop.co.uk if you have any problems downloading your audio.

Note: Unlike print books, audio downloads are subject to VAT. The prices on our website include VAT.